When should you arrive?
We suggest arriving at least 10 minutes early to all scheduled appointments
to unwind and prepare for your service. Arriving late will deprive you of valuable treatment time, and
you will be charged for the full service.
Cancellations
As a professional
courtesy, we respectfully ask for a minimum of 24 hours notice when cancelling or rescheduling single or dual services.
Packages and multiple services require a minimum of 48 hours cancellation notice to
avoid a 50% cancellation fee. Should you fail to provide any notice of cancellation, you will be charged the
full service price on the credit card being held.
Spa parties require a 72 hour
cancellation notice to avoid fees equivalent to 100% of the orginally scheduled services.
A message can be left after hours.
Cell phones
As a courtesy to all
our spa guests, please silence and refrain from using cell phones and pagers while visiting the spa.
Personal belongings
Our spa provides lockers to store your personal belongings during your treatment.
However, we suggest that valuables be left at home. Cava Muses Face & Body Spa, L.L.C., is not
responsible for any lost or stolen property.
Methods of payment
We accepts cash, personal
checks visa, and mastercard. Returned checks will be subject to a $25 service charge.
Gratuities
Although gratuities are not required, they are customary (15% - 20%) and greatly
appreciated. For your convenience, we provide gratuity envelopes at the front desk.
Gift
certificates
Are available in dollar increments and on spa services. Gift certificates will be redeemed for
the value at which they were purchased and may not be redeemed for cash. Gift Certificates cannot be used
toward gratuity unless specifically indicated at time of purchase. Cava Muses Face & Body Spa,
L.L.C. is not responsible for lost or stolen gift certificates.
Series
We offer series’
on all our spa services. When you purchase 5 sessions at regular price, you receive the 6th session
FREE. A series must be paid for in advance and cannot be redeemed for cash.
Children
Although we love little ones, Cava Muses Face & Body Spa, L.L.C. does not allow children
in treatment areas, nor do we provide child supervision. For these reasons, we respectfully request that
you not bring children unless they are scheduled for services.
Prices
All
prices are subject to change without notice.
